+30 22610 35135

Shipping and Payment

ORDERS FOR BOOKS

  • by telephone on + 30 22610 35135, and press 2 after the recorded message.
  • through our webpage www.pelagia.org
    If this is your first order you will be asked to complete the on-line form.
  • by email on pelagia@pelagia.org
    (Please remember to include your full details.)
  • by fax on + 30 22610 39201
    (Please remember to include your full details.)

  DISPATCH AND PAYMENT

A) Dispatch of books

Inside Greece books are sent by the following methods:
  • by ACS Courier cash on delivery. Delivery is free of charge for orders where the total cost exceeds €15.00. For orders below €15.00 the delivery charge is €2.50, plus €2.00 for the cash on delivery service.
  • by ELTA (the Greek postal service), in which case you are responsible for the mailing costs.

Outside Greece books are sent by the following methods:
  • by ELTA (the Greek postal service)
a) by 1st Class Airmail Letter Post to your home
b) by Airmail Parcel Post
Airmail parcels are more secure and can be tracked and traced.
  • by UPS Courier
  • by ACS Courier
  • by Air Freight
    This applies to orders over 50 kg, by agreement with us.

B) Payment
 
  • Inside Greece

1) Cash on delivery to ACS Courier.
2) By Credit Card or Debit Card
            Visa and MasterCard
3) PayPal
4) Electronic Bank Transfer
You can transfer the total cost of the order directly into the following

National Bank of Greece account.
For payments in Euros:
Levadia Branch (398)
IBAN: GR8701103980000039862126974
BIC SWIFT: ETHNGRAA
 
 
For further clarification with regard to methods of payment, please contact us on pelagia@pelagia.org or by telephone on +30 22610 35135
 
  • Outside Greece
1) PayPal
2) By Credit Card or Debit Card
            Visa and MasterCard
3) Electronic Bank Transfer
You can transfer the total cost of the order directly into the following National Bank of Greece account.

For payments in Euros:
Levadia Branch (398)
IBAN: GR8701103980000039862126974
BIC SWIFT: ETHNGRAA
 
For payments in United States Dollars (USD):
Orchomenos  Branch (441)
IBAN: GR5101104412000044161527161
BIC SWIFT: ETHNGRAA
 
For further clarification with regard to methods of payment, please contact us on pelagia@pelagia.org or by telephone on +30 22610 35135
 

AVAILABILITY, RECEIPT AND RETURN

 
  • Orders for delivery inside Greece:

    Books are dispatched by ACS Courier every Tuesday and Thursday, due to the remote geographical location of the Monastery.
 
  • Orders for delivery outside Greece:

    Orders for abroad are sent by ELTA (Greek Postal Service) or ACS Courier.
    Delivery times depend on the customer’s country of residence.
 
  • Return of books
Books for dispatch are very securely packed with exceptional care, and, according to our customers, they reach their destination in excellent condition.
Returns are accepted if one of the books in the order is faulty (i.e. if it is incorrectly printed). In this case, please return the book by ACS courier at the Monastery’s expense, if you are inside Greece, and by mail, if you are outside Greece, and we will replace it.

Note
In exceptional cases when books are ordered that are out of print or are in the process of being reprinted, there may be a short delay until our stock is replenished. In such cases we shall inform you by email or telephone.
Delivery times vary according to the shipping method that is chosen and the distance. It is possible that unforeseeable situations (such as strikes, exceptionally severe weather conditions etc.) may affect delivery times. Our electronic bookstore cannot be held responsible for delays in such cases.